On Hold
“Whether making a banking inquiry, ordering supplies, completing a purchase, filling a prescription or receiving a legal update, you can expect to be on hold – waiting for the representative, agent, customer service officer, care ambassador, salesperson, account executive, administrator, accounts payable individual to connect to you. It can be perplexing, frustrating, annoying, time consuming unless you are doing something else while waiting for the other party to respond. Patience is key here, too. The waiting and wondering are analogous to what’s going on around you now. Who’s got the answers for you? And when exactly? However, as mentioned earlier, if you have the patience and the wherewithal to keep going regardless of the situation, you’re going to get through this waiting period just fine.”
To your Happiness,
Kita